Governance News- Top 10 tips for avoiding a costly security breach
- The road to electronic health records is lined with data thieves | Reuters Money
- MediaPost Publications Facebook 'Like' Ads Not Privacy Violations 08/04/2011
- Hackers Could Remotely Manipulate Medical Devices Used By Diabetics
- Protecting data on copiers - SC Magazine US
Category Archives: Trust
$#*! My Dad Says
Just wondering whether one day we’ll be treated to a new sitcom that updates $#*! My Dad Says. Perhaps something more contemporary like: Dumb $#*! We Said on Social Networks! Suggestions?
Posted in Change, Trust
Tagged Privacy, Social Media, Targeted Marketing & Advertising, Trust
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Look through your target customer’s eyes
Every day, firms touch intimate parts of our lives, yet fail to engage as partners while harvesting our private bits and bytes. Cell phones track our location. Utilities put smart meters on our homes, but do not show me the … Continue reading
Posted in Leadership, Privacy, Security, Trust
Tagged Business, Change Leadership, Privacy, Responsibility, Targeted Marketing & Advertising, Transparency, Trust
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Basic recipe for organizational change
Working with Multinationals and in International venues reinforced my belief in the benefits of inclusive change programs and open communications with stakeholders. Some of the changes I’ve worked on include introduction of win-win negotiations in finance roles on Wall Street; contingency planning, … Continue reading
Posted in Behavioral, Change, International Standard, Leadership, Social CRM, Trust
Tagged Business, Change Leadership, Organizational Change, Trust
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Corporate Social Responsibility and Weasel Words
This story about an Aaron’s Rentals franchise practice of installing software that enables the seller of rent-to-own computers to disable or track its computers broke a few days ago. The video above provides a summary, if you missed the story. … Continue reading
Posted in Asset Management, CRM, Privacy, Social CRM, Trust
Tagged Asset Management, Business, Consumer, Privacy, Responsibility, Social CRM, Trust, Videos
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CARU Refers Club Penguin Planet to FTC | News – Advertising Age
The following story appeared in Advertising Age today. CARU has been actively referring cases to the FTC for years. As the title of the article “Self-Regulatory Group Refers Club Penguin Planet to FTC” points out, some of the advertising industry’s … Continue reading
Posted in FTC, Privacy, Self Regulation, Trust
Tagged CARU, Privacy, Transparency, Trust
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ROI and Other Magic
Last time I talked about the need for data classification. As noted, this process is one of the most fundamental and most often overlooked components of: Information Privacy Programs Data Security Programs Business Continuity / Disaster Recovery Programs The classification … Continue reading
Posted in Asset Management, Change, Economics, Financial, Leadership, Privacy, Trust, Videos
Tagged Asset Management, Business, Economy, GAPP, Leadership, Transparency, Trust
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Treat Data As Dollars
One of the things that always surprised me while working with corporate information over the years is the lack of a data classification program in the majority of firms. Working with many well-known corporations around the world, I get to … Continue reading
Posted in Asset Management, Change, Economics, International Standard, ISO, Law, Leadership, Privacy, Regulation, Security, Trust
Tagged Asset Management, Business, ISACA, Privacy, Security, Trust
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Back To Our Future
This post is one in a series on Privacy & Security, and covers some of the intersections of these domains for those who are not practitioners with in-depth understanding of the associated disciplines. History Points to Privacy’s Future Today’s post explores the history of … Continue reading
Customer Profiles – Part 1
In my last post, Behavioral Targeting, I mentioned that I used a home-grown form of customer tracking when I worked on Wall Street. I explain a bit more about that in this post. I will describe more about the process … Continue reading
Posted in Behavioral, CRM, Definitions, Economics, History, Personalization, Privacy, Regulation, Social CRM, Trust
Tagged 10-K, Asset Management, Business, Finance, History, Leadership, Privacy, Profile, Regulation, Social CRM, Transparency, Trust
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Privacy & Security – Intersection
This post is one in a series on Privacy & Security, and covers some of the intersections of these domains for those who are not practitioners with in-depth understanding of the disciplines. Complimentary Processes Note that I did not frame this post as … Continue reading